Silvand Arena operates an ecommerce platform that provides gaming-related products to customers worldwide. We are committed to protecting your privacy and ensuring that your personal information is handled responsibly.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website.
Information We Collect
When you interact with our website or place an order, we may collect personal information including your name, billing and shipping address, phone number, email address, and order details. Since we offer cash on delivery as our only payment method, no payment card or banking information is collected or stored by us.
We may also collect non-personal information such as browser type, device information, IP address, and browsing behavior to help us improve our website and services.
How We Use Your Information
We use the information collected to process and deliver your orders, communicate with you regarding your purchases, respond to inquiries, improve our products and website experience, and ensure security and fraud prevention. Your information may also be used to send service-related notifications or promotional messages, where permitted.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance functionality, analyze website traffic, and improve user experience. You can control or disable cookies through your browser settings, though some features of the site may not function properly as a result.
Sharing of Information
We do not sell or rent your personal information to third parties. We may share limited information with trusted service providers such as shipping and logistics partners strictly for order fulfillment purposes. These partners are required to protect your information and use it only for the services they provide.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, loss, misuse, or disclosure. While no online system is completely secure, we take appropriate steps to reduce risk and protect your data.
Your Rights and Choices
You have the right to access, update, or request deletion of your personal information, subject to legal and operational requirements. You may also choose to opt out of receiving promotional communications from us at any time.
Opt-Out Instructions
If you no longer wish to receive promotional emails or communications from Silvand Arena, you may opt out by contacting us directly at [email protected] with your request. Please allow a reasonable time for your preferences to be updated.
International Users
Silvand Arena operates globally, and your information may be processed and stored in countries outside your own. By using our website, you consent to the collection and use of your information in accordance with this Privacy Policy.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with immediate effect.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:
Email: [email protected]